Your questions, answered
Here, we provide answers to your most pressing questions about our personalized driving service in Palm Coast. Our goal is to ensure you have all the information you need for a comfortable, safe, and enjoyable journey with us.
What services does Your Driver Plus offer?
Your Driver Plus specializes in a variety of personalized driving services, including rides to local establishments, airport shuttles, transport for medical appointments with walker assistance, relaxing trips for spa days, stylish arrivals at movie theaters, and luxurious drives for shopping sprees.
How do I book a ride with Your Driver Plus?
Booking a ride is easy! You can book through our website, mobile app, or by giving us a call. We recommend booking in advance to ensure availability, especially for airport shuttles or special events.
What makes Your Driver Plus different from other transportation services?
Our focus is on providing a personalized, caring, and luxurious experience. We offer assistance with walkers, wait for you during appointments or outings, and tailor each journey to your specific needs and preferences.
Are your drivers trained for special assistance, like helping with walkers?
Yes, all our drivers are trained to assist customers who require help with walkers or need extra support getting in and out of the car and buildings.
How are fares calculated?
Fares are calculated based on distance, time of day, and the type of service required. We provide transparent pricing with no hidden fees. You can get a fare estimate when you book your ride.
What areas do you serve?
We primarily serve the Palm Coast area, including transportation to and from nearby airports, local establishments, and other destinations within the region.
What is your cancelation policy?
We have a flexible cancellation policy. You can cancel free of charge up to a certain time before your scheduled ride. Details are available on our website and in your booking confirmation.
How can I provide feedback about my experience?
We value your feedback! You can provide feedback directly through our app, website, or by contacting our customer service team. Your input helps us continuously improve our service.
What safety measures are in place during my ride?
Safety is our top priority. Our vehicles are regularly maintained and sanitized. Drivers are trained in safe driving practices and adhere to all road safety regulations. We also follow any health-related guidelines to ensure your ride is as safe as possible.
Can Your Driver Plus accommodate special requests, like a scenic route or stops along the way?
Definitely! We’re happy to accommodate special requests like scenic routes or making stops. Just let us know your preferences when you book your ride.
How can I stay updated on Your Driver Plus news and offers?
Stay connected with us through our newsletter, social media channels, and our website. We regularly update our customers on news, offers, and service enhancements.